Course in Customer Service Excellence
The Course in Customer Service Excellence is a 100% online course (150 hours, 8 weeks) for anyone who wants to build practical skills in customer service excellence. You learn through practical modules and real case studies, guided by tutors with industry experience.
New intake every two months · Interest-free payment plans · ESINEV certificate of completion (non-degree).
Overview
Studying from Canada
This program is delivered 100% online in English, so you can study from anywhere in Canada — Toronto, Vancouver, Montreal, Calgary or Ottawa — and fit your learning around work. The skills covered apply directly to events across Canada, from conferences and exhibitions to weddings and festivals. Fees are shown in Canadian dollars (CAD) and can be spread with interest-free instalments.
About your certificate
ESINEV programs are non-degree professional training delivered 100% online. On completion you receive an ESINEV certificate of completion. ESINEV is a private online training provider: this program is not a Canadian degree and is not recognized by a provincial or territorial ministry of education.
Your learning path
Admissions
- Request information
Leave your details and an adviser will contact you.
- Guidance call
We review your profile and career goals.
- Enrolment and access
Secure your place and get access to the campus.
Fees & payment
Indicative instalment. Please confirm payment terms with the admissions team.
Frequently asked questions
Is this an official degree?
On completion you receive an ESINEV certificate. It is not an official degree; recognition can be assessed depending on the programme you complete and local regulations.
How long is it and how many hours?
Duration: —. Study load: —, designed to fit around your work.
Is it taught online?
Yes. It is 100% online, with a virtual campus, downloadable materials and tutoring from industry professionals.
Can I pay in instalments?
Yes. Payment: Flexible payment. The admissions team will confirm the terms.
When can I start?
New intakes open every two months. Request information to secure a place in the next one.
Shall we talk about your future in events?
Leave your details and an adviser will walk you through the programme, dates and payment options.
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